Privacy Policy

1. Introduction

This Privacy Policy explains how Social Media Platform collects, uses, stores, protects and processes information when you use our platform and connect supported social media accounts.

Our supported integrations may include Facebook Pages, Instagram professional accounts, YouTube channels and LinkedIn accounts or Pages, depending on the features enabled for your account.

By using our services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on the features you use, we may receive:

• Basic account, profile and identification information made available through an authorized social platform integration.
• Facebook Page information and Instagram professional account information required for publishing and management features.
• YouTube channel information and information required to publish or manage YouTube content when you authorize those features.
• LinkedIn profile, organization/Page or other account information made available through the permissions you authorize.
• Content, captions, images, videos, links and other media that you choose to upload, publish or schedule.
• Post, video and engagement information made available through authorized APIs.
• Access tokens, authorization information and related technical data required to maintain an authorized connection.
• Basic technical information such as browser, device, IP address, log and security information.

4. Facebook & Instagram

When you connect Facebook or Instagram, we may receive information needed to identify the authorized account or Page and provide publishing, scheduling, content-management and analytics features.

• Facebook Page identification and basic Page information.
• Instagram professional account identification and profile information.
• Authorized Page or Instagram access information required for API requests.
• Content and engagement information made available through authorized Meta APIs.

We do not sell, rent or trade Facebook or Instagram data to third parties.

5. YouTube

If you connect a YouTube account or channel, we may access the information and permissions necessary to provide YouTube features that you explicitly authorize.

• YouTube channel and account identification information.
• Channel and video information required for supported features.
• Video, title, description, thumbnail or other content that you choose to publish or manage.
• Authorized access credentials or tokens required to communicate with the YouTube API.

YouTube data is used only to provide functionality requested by you, such as connecting your channel, publishing or managing content and displaying relevant information within our platform.

6. LinkedIn

If you connect LinkedIn, we may receive information made available through the LinkedIn permissions that you authorize.

• Basic LinkedIn profile or account identification information.
• Organization or Page information when you authorize organization-related features.
• Content and media that you choose to publish through our platform.
• Post and engagement information made available through authorized LinkedIn APIs.
• Access credentials or tokens required to maintain the authorized connection.

LinkedIn information is used to provide the social publishing and management functionality requested by you and is not sold or used for unrelated purposes.

7. How We Use Information

Information may be used to:

• Connect and authenticate your supported social media accounts.
• Publish, schedule, edit or manage content when you instruct us to do so.
• Upload and process media required for your requested publishing workflow.
• Display account, channel, Page, post, video and engagement information.
• Maintain and synchronize authorized social media connections.
• Maintain, secure and improve our services.
• Respond to support requests and account-related communications.
• Detect, prevent and investigate security issues, abuse or unauthorized activity.
• Comply with applicable legal and regulatory requirements.

8. Publishing & Scheduling

When you create or schedule content, we process the information and media necessary to complete the publishing request. Scheduled content may be stored until the scheduled task is completed, cancelled or deleted.

We do not publish content to a connected social media account unless the action is initiated or authorized through the features available in your account.

9. Access Tokens & Security

Social platform integrations may require access tokens or similar authorization credentials. These credentials are used to make authorized API requests on your behalf.

We take reasonable technical and organizational measures to protect these credentials and other account information from unauthorized access.

10. Data Sharing

We do not sell your personal information or connected Facebook, Instagram, YouTube or LinkedIn data.

Information may be shared only when necessary to provide the requested service, operate essential infrastructure and service providers, comply with applicable law, prevent fraud or abuse, protect our rights, or respond to a lawful request.

11. Third-Party Services

Our service depends on third-party platforms and infrastructure, including social media APIs and hosting, storage, security, analytics or other essential service providers.

Third-party services process information according to their own terms and privacy policies. We encourage you to review the applicable policies of Facebook, Instagram, YouTube and LinkedIn.

12. Data Security

We use reasonable technical and organizational safeguards to protect information against unauthorized access, alteration, disclosure or destruction.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Data Retention

We retain information only for as long as reasonably necessary to provide the service, maintain security, complete scheduled publishing workflows, meet operational requirements, resolve disputes and comply with legal obligations.

When information is no longer required, we may delete or anonymize it in accordance with our retention practices and applicable law.

14. Disconnecting Social Accounts

You may disconnect your Facebook, Instagram, YouTube or LinkedIn account through the available account settings or connection controls on our platform.

You may also revoke permissions from the relevant social media platform's account settings. Disconnecting or revoking access may stop features that require access to that account.

15. Data Deletion

You may request deletion of personal information and connected social account data associated with your use of our platform.

After receiving a valid deletion request, we will take reasonable steps to delete or anonymize information that we are not required to retain for legal, security or legitimate operational purposes.

Disconnecting a social account does not automatically delete information that we are legally required to retain.

16. Your Privacy Rights

Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information associated with your use of the platform.

We may need to verify your identity before completing a request.

17. Children's Privacy

Our services are not directed to children who are not permitted to use the service under applicable law. We do not knowingly collect personal information from children for purposes prohibited by law.

18. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

19. Contact Us

If you have questions about this Privacy Policy, our Facebook, Instagram, YouTube or LinkedIn integrations, or a privacy or data deletion request, please contact us.